You shall not use this service to do anything unlawful. We will be legally forced to suspend your account for an indefinite amount of time.
You shall not chargeback any transaction without notifying us about your complaint and having us agree to the process. Online goods will be ceased with the possibility of account suspension.
Our services are available to people of any age. Transactions made by underage people, should be accompanied by a legal representative.
You are responsible of all actions made to your account and purchased products, regardless if it was you or a third party entity.
You shall not attempt to abuse our system in any way. We monitor server processes and we may suspend any user upon suspision.
We do not guarantee our service's constant uptime, and we will certainly not provide you with a refund as taking responsibility in case an error or crash occurs.
Upon having your account suspended, either temporarily or permanently, the access to your services will be ceased.
We may change our products with upgrades, downgrades, removals & limit modifications, at any time, without warning.
We are unable to transfer products to different accounts. Please consider this when making a purchase.
These terms apply for an indefinite amount of time, and we recommend regularly checking them for changes. In case of disagreement, you should immidiatelly stop using our service, and under your will, notify us.
Our service requires basic Minecraft knowledge, both gameplay and server wise. We may try to assist you but we are in no way a tutorial service.
We identify you by your Minecraft account. Losing your account means losing access to all purchased products.
Sensitive plan specifications such as RAM, Storage, etc... may slightly differ with server/performance values due to the server's environment initializations.
The information below describe how we process your data.
All user data is stored for the sole purpose of running our services and will never be shared or published.
"By default", for security reasons, we do not delete any data from our system. Suspended or inactive user data always stays available.
Your data is only accessed by our system and authorized employees for the sole purpose of running our services and website.
We save information such as your ip, your account's balance, and your purchased products.
Services data such as someone's "database" or "FTP" is owned by our customers and is not available for access to any employee.
We do not require you to create an account as we identify you by your Minecraft account UUID.
The information below describe our refund policy.
You may request a refund up to 24 hours after initiating a service. The process time may vary.
For security reasons, you must first delete the service you requested refund upon.
Regardless of the purchase's size, a fee of 1 EUR will apply to all valid refunds.
You can only request a refund for purchased products, not balance.
All refunds will be completed with the same payment gateway used to complete the initial transaction.
Product trials and the "Bedrock" plan cannot be refunded.